Terms and Conditions
Terms and conditions
Visitors participate at their own risk and experiences may vary. Even though we spend time with the animals every day and they are generally very friendly and love being fussed over, scratched and groomed. However, like people, animals can have off days and may be unpredictable or act ‘out of character’, visitors participate with this understanding and Highland Cows of the Peak are not liable for any accidents due to unpredictable animal behaviour.
Under-3s welcome when supervised by a responsible adult at all times.
We reserve the right to vary the experience for animal welfare and health and safety reasons.We do not issue refunds due to inclement weather. We do run experiences in the rain, so please be prepared to bring some wellies and wet-weather gear with you. Although we wish it were not so, the weather is not within our control.
What’s your refund policy?
Where are you located?
Highland Cows of the Peak Experiences are located on Whirlow Hall Farm, Whirlow Lane, Sheffield, South Yorkshire S11 9QF.
Are you open to the public?
We are a working farm and experiences are by pre-booked appointment only, all visitors must have a booking to one of our experiences which are only available to book through our website.
No spectators allowed.
What should I wear for hands-on experiences?
We suggest wellies or waterproof outdoor footwear, the experience is outdoors so please make sure you dress appropriately for the weather.
Can I bring my dog?
Unfortunately, dogs may spook the coos so they must stay home.
Can I bring food to feed the animals?
No, there is food on site to feed the animals. Food from home can introduce harmful pathogens to the farm, potentially causing outbreaks of animal diseases.
Can I take photos?
Yes, definitely. Take as many photos of the highlands as you like and we’re always happy to take pictures of you with them too. Don’t forget to tag us! #peakhighlandcowexperience
Can I stroke the Highland cows?
Only when advised you can do so, to make sure you are kept safe. Whilst our cattle are friendly and curious, they are farm animals and can cause serious harm if they’re having an off day. You will have the chance to pet young calves on each of our experiences.
When is the best time to visit?
The experiences take place throughout the entire year. We groom the mini moos in a covered area, plus the safari trailer has a roof, so the experiences are not affected by British weather and will only not go ahead in extreme conditions.
Each season has its own pros and cons.
Winter - Great for full shaggy coats but you’ll also need to bring your own winter coat and wellies!
Autumn - Lots of lovely colours in the background but the weather can be unpredictable!
Spring/Summer - The majority of calves are born in late spring, plus drier weather but there can also be lots of flies!
Don’t worry there are calves born throughout the year so there will always be cute little ones to meet and photograph.
What ages are the highland cow experiences suitable for?
The Meet the Coos Tour is suitable for all ages, children 2 years and younger are free but will have to sit on your knees.
The Mini Moo Meet & Greet is best suited for ages 5 and upward.
The Peak Highland Cow Experience is best suited for adults and well-behaved children ages 8 and upwards.
The Deluxe Safari can be tailored to suit all ages.We ask that all little ones are well-behaved, supervised at all times and don’t run, touch or shout around the animals. This can upset them and we would have to end your experience if this happens.
Are your tours suitable for people with mobility problems?
Our Mini moo meet and greet is our most accessible experience, we can arrange for you to park in the same yard as the cows for easier access.
The Deluxe Highland Cow Safari and the Meet the Coos Tour may also be suitable, depending on the width of the wheelchair or if you can stand long enough to get into the trailer.
We do not recommend wheelchair users book on to our Peak Highland Cow Experience as the meadow meander involves undulating ground not suitable for wheelchairs.
We have accessible parking, toilets and a cafe onsite.